Poor design is what usually goes wrong
A poorly designed heat pump can leave you cold, noisy and paying more than expected. Most problems come from rushed surveys, weak sizing logic and boiler-style thinking.
Premium North West Heat Pump Specialists
Stop Guessing Your Energy Costs. Get a Professional Heat Pump Design for your North West Home.
From grant-eligible installations in Warrington to specialist retrofits in Cheshire, we design systems that actually lower your bills. No sales calls, just engineering.
Start with a sensible running-cost view, then decide whether your home should move to a proper survey and final design visit.
MCS Certified£7,500 BUS Grant SupportHeat-Loss-Led DesignNorth West SpecialistsPremium Aftercare
Free estimate
Check your heat pump price in 60 seconds
Get a rough installed price, estimated system size and £7,500 BUS grant deduction before deciding whether your home should move to a proper survey.
What you'll receive
- Installed price range
- £7,500 BUS grant deduction
- Indicative system size
- Recommended next step
Typical guide: £2,700–£6,200 installed after grant, depending on property size.
Free estimate • No obligation • No hard sell
Step 1
Enter your postcode
Why Proper Design Comes First
The expensive mistake is choosing the wrong installer, not the wrong brochure.
Homeowners usually do not lose money because heat pumps do not work. They lose money because the survey was weak, the sizing was rushed and the system was never properly designed for the home.
The installer matters more than the brand
Good equipment can still perform badly when the design is wrong. Heat loss calculations, radiator planning and controls strategy matter more than a badge on the outdoor unit.
It is cheaper to get it right first time
Incorrect sizing, missed emitter upgrades and weak commissioning can cost thousands to undo later. That is why COMPASS starts with proper design logic before final recommendations.
A simpler first step
Not ready to commit to a survey?
Most homeowners start with a quick estimate first. It gives you a sensible view of price, grant deduction and likely system size before you book a detailed design visit.
No sales call. No obligation. Just a rough estimate and a clearer next step.
Serving Warrington, Knutsford & Liverpool
Survey-led heat pump advice for homeowners across the North West.
MCS Certified & Grant-Approved
Clear grant guidance, careful design logic and recognised installation standards.
Survey-Led Engineering (No Salesmen)
Heat loss, emitters and controls are checked before final recommendations.
Recent Installations
Recent North West installations and design-led retrofit work.
Real project types that show the level of survey thinking, planning and neat execution homeowners are buying when they choose COMPASS.
Detached family home
System size: 8kW
Challenge: Replacing an oil boiler and confirming whether selected radiator upgrades were needed.
Outcome: A clearer low-temperature design route, better comfort planning and a more realistic view of expected running costs.
Renovated family home
System size: 12kW
Challenge: Mixed radiator suitability and a need to align the heating design with wider renovation work.
Outcome: A cleaner installation scope, a more coherent controls plan and much less guesswork before final specification.
Existing heat pump improvement
System size: 6.5kW
Challenge: Poor radiator sizing and controls settings that were pushing the system hotter than it needed to run.
Outcome: Steadier comfort, calmer controls behaviour and expected running cost improvements through optimisation rather than replacement.
Why Homeowners Choose COMPASS
Why homeowners choose COMPASS instead of a general heating installer.
The difference is not just the heat pump brand. It is the level of design work, clarity and aftercare around it.
Generic installer
Fast quote. Thin design logic.
- Quick quote with limited explanation
- Basic sizing based on assumptions
- Boiler-style thinking
- Minimal aftercare
Compass Home Energy
Designed properly for the home you actually live in.
- Room-by-room heat loss calculations before final design
- Low-temperature heating design built around your actual home
- Radiator, cylinder and controls planning with grant guidance
- Premium aftercare, servicing and clearer post-install support
Customer Reviews
Real feedback from homeowners who wanted the job done properly.
Review cards do more work when they sit close to your main decision point, so they are here before we ask you to choose the next step.
“
A true man of his word. Luke carried out a thorough survey of our home during renovation, and we proceeded with a full repipe and air source heat pump installation. The workmanship and attention to detail were exceptional throughout. I wouldn’t hesitate to recommend them to anyone seeking high-quality, reliable trades.
“
We’re absolutely delighted with our heat pump installation. Luke is incredibly hardworking, professional, and a pleasure to have in the home. The quality of the work speaks for itself, and everything was completed to a very high standard. I would highly recommend without hesitation.
“
An excellent experience from start to finish. The survey was arranged quickly and followed up promptly. Our ASHP installation required no pipework upgrades, and the team were punctual, professional, and highly efficient throughout. The work was completed to an exceptional standard, and I’m absolutely delighted with our new heat pump.
Why people choose COMPASS
Why Compass Home Energy feels like the safer choice.
This is the part homeowners usually care about once they realise the installer matters more than the brochure.
Proper heat loss calculations
Every serious project moves through room-by-room heat loss checks before the final system size is confirmed.
Radiator and emitter checks
We check whether the existing emitters suit low-temperature heating and identify upgrades before the installation starts.
Clean, well-designed installs
The aim is not just to fit equipment, but to deliver a tidy, coherent system that feels calm to live with.
Honest advice
The quote is there to give you a starting point. The survey is there to confirm the truth. No hard sell, just a sensible route.
Local, responsive service
We focus on homes across the North West including Warrington, Lymm, Stockton Heath, Appleton, Cheshire, Knutsford and nearby areas so surveys and aftercare stay responsive.
Ongoing support and servicing
We can help with annual servicing, fault finding and improving existing systems, not just new installations.
Your route from estimate to installation
A clear route from first estimate to completed installation.
The estimate gives you a starting point. The survey confirms the truth. The installation then follows a clear, planned route.
Instant Quote
Start with a postcode-led estimate that applies the right BUS deduction for your selected fuel source.
Heat Loss Survey
We complete room-by-room heat loss calculations, radiator sizing and a full design review to confirm the right specification.
Install & Aftercare
A carefully managed installation, commissioning, controls setup and a follow-up check around one week later.
Typical Investment
Heat pump pricing should be clear, but never guessed.
The final cost depends on property size, heat loss, radiator upgrades, cylinder requirements and the installation route. The estimate gives a sensible first figure. The survey confirms the real one.
£10,182 - £12,567 before grant
Indicative installed guide pricing depending on emitters, cylinder scope and survey findings.
£10,516 - £12,647 before grant
A strong mid-premium option where low temperature performance and refrigerant choice are key.
£11,547 - £13,712 before grant
Indicative guide pricing for a premium system once controls and system components are included.
Grant and price clarity
Use the £7,500 grant well, not blindly.
The grant matters, but the design matters more. A badly designed system is still expensive even after support has been applied.
- £7,500 Boiler Upgrade Scheme support shown clearly in the estimate
- No promise of final eligibility before survey and installer checks
- Pricing framed around correct design, not a rushed headline figure
- Survey availability and installation lead times tighten as colder months approach
- Grant rules can change, so earlier planning usually gives homeowners more control
What happens next
What happens after you check your estimate?
You do not need to jump straight into a full installation decision. The process is designed to let cautious homeowners move forward one clear step at a time.
What the survey confirms
- Detailed heat loss survey for the whole property.
- Room-by-room heat loss calculations and emitter checks.
- Radiator sizing and upgrade recommendations where needed.
- Final system design completed after the survey.
- Final price only confirmed after the survey.
- Free home survey before the final design and installation plan is confirmed.
Why homeowners feel confident moving forward
- No-pressure advice before you commit to a survey
- Transparent recommendations instead of vague sales talk
- A proper survey before any final installation quote
- A clear scope of works before the job starts
- Aftercare and servicing support once the system is in
Areas We Cover
Focused coverage across high-intent North West locations.
The service area stays tight enough to handle surveys, installation planning, servicing and aftercare properly, while still covering the places where premium survey-led installs are most likely to happen.
Warrington
Heat pump quotes, surveys and installation planning for larger homes across Warrington and nearby villages.
View WarringtonCheshire
Survey-led heating design for Cheshire homes where finish, comfort and neat installation detail matter.
View CheshireSouth Liverpool
Heat pump servicing, surveys and installation planning for well-insulated homes and renovations across South Liverpool.
View South LiverpoolLiverpool
Air source heat pump installation, surveys and servicing for Liverpool homeowners who want a calmer, survey-led route into low-carbon heating.
View LiverpoolGreater Manchester
Heat pump surveys, design and installation planning for Greater Manchester homeowners who want more than a fast boiler-style quote.
View Greater ManchesterFormby & Southport
Premium heat pump surveys, servicing and system design for larger coastal and semi-rural homes.
View Formby & SouthportA sensible first step
Check your estimate before you commit to the wrong installer.
Use the estimate to sense-check price, grant and likely system size. If the numbers feel right, move to a proper heat loss survey and installation roadmap.
Helpful guides
Useful reads for homeowners comparing cost, suitability and what can go wrong.
Annual Heat Pump Service: What Is Included?
A clear guide to what is included in an annual heat pump service, what is not included, and why yearly maintenance matters for North West homeowners.
Read articleAir Source Heat Pump Service Checklist for North West Homes
A practical air source heat pump service checklist for North West homeowners, including annual maintenance, controls checks, G3 safety checks and when a repair visit is needed.
Read articleHeat Pump Servicing Cost in the North West
A clear guide to heat pump servicing costs in the North West, what is included in an annual service, and when fault diagnosis is billed separately.
Read articleQuestions homeowners usually ask
Questions we hear before a survey is booked.
These are the concerns most homeowners want answered before they feel comfortable taking the next step.
Many homes across the North West can suit a heat pump well, but the right answer depends on heat loss, radiator performance, hot water demand and controls. That is why the estimate comes first and the survey confirms the final design.
Ready when you are
The safest next step is still the estimate.
If your home is a good fit, the estimate gives you a clearer starting point. If it is not, that is useful to know before you waste time, budget or trust on the wrong route.